The Profile Page

The Profile page contains a Caregiver’s Demographics, Employment Information, Address, Emergency Contact Information, and Notification Preferences. The top portion of the Profile shows the Caregiver’s essential details to include Status.

Caregiver Profile Page

Caregiver Profile Page

 

Once the Caregiver Profile is created, a Caregiver Code and a Time & Attendance PIN (also referred to as an Assignment ID), defined as follows:

 

Field

Description

Caregiver Code

Primary reference number for the Caregiver in the HHAX system.

Time & Attendance PIN

The number the Caregiver uses when placing Electronic Visit Verifications (EVV).

 

Furthermore, users can add new information or edit existing details. An Active Status allows users to schedule Caregivers for service.

 

Read-Only Fields in Caregiver Profile Page

A number of Caregiver Profile fields (listed below) are read-only unless the user-role has been granted permission to edit and save.

  • First Name

  • Middle Name

  • Last Name

  • SSN#

  • Gender

  • Ethnicity

  • DOB

  • Alt. Caregiver Code

  • Payroll Info Page*

  • Hire Date

     

*Note: The permission on the Payroll Info Page is to Save (rather than Edit). Therefore, a user can save edits on this page.

 

To enable editing permissions for a user, navigate to Admin > User Management > Edit Roles. Select Aide from the Section dropdown field, and applicable roles from the Roles dropdown field. Scroll to the Search Aid category and enable applicable permissions.